The support service primarily serves to help our partners and customers resolve issues related to our services and their use. Most often, all problematic issues are resolved through your manager.

The SCANENG support service is free for all our customers and partners. All requests are recorded within the company for better assistance. The technical support system is also closely linked to the service quality control and improvement service.

The SCANENG team analyzes all support requests and does everything possible to prevent such incidents from occurring. Based on this analysis, changes are made to the production process, if necessary.

Also, the SCANENG team is happy to receive any suggestions and comments. We can prove it - among all the offers, a valuable prize is drawn once a quarter!

To solve the problem or make a suggestion, write to support@scanengbim.com

Sincerely, Vladimir Serkov, CEO

The SCANENG support service is open from 8 to 18 UTC+1

Email: support@scanengbim.com